Privacy Policy.
Effective Date: June 22, 2023
Welcome to Duke Allen & Co! This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you use our services as a loan broker company. We are committed to protecting your privacy and ensuring the security of your personal information. By using our services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect personal information from you when you interact with our website, contact us, or use our services. The types of personal information we may collect include:
1.1. Identifying Information: Your name, address, email address, phone number, and other contact information.
1.2. Financial Information: Information related to your financial situation, such as income, employment details, credit history, and bank account information.
1.3. Loan Information: Information related to your loan application, including loan amount, purpose, and desired terms.
1.4. Communication Information: Any information you provide when contacting us, such as inquiries, feedback, or customer support requests.
1.5. Website Usage Information: Information about your interactions with our website, such as your IP address, browser type, device information, and usage patterns.
How We Use Your Information
We may use the personal information we collect for various purposes, including:
2.1. Providing Services: Facilitating the loan application process, assessing your eligibility, connecting you with potential lenders, and assisting you throughout the loan process.
2.2. Communication: Responding to your inquiries, providing customer support, and delivering important updates related to your loan application.
2.3. Improving Services: Analyzing website usage patterns, evaluating user preferences, and enhancing our services and website functionality.
2.4. Legal Compliance: Complying with applicable laws, regulations, and legal obligations.
2.5. Marketing: With your consent, sending you promotional materials, newsletters, or information about products or services that may be of interest to you.
Information Sharing and Disclosure
We may disclose your personal information in the following circumstances:
3.1. Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as lenders, credit bureaus, payment processors, and IT service providers. These service providers are contractually obligated to maintain the confidentiality and security of your personal information.
3.2. Legal Requirements: We may disclose your personal information if required by law, court order, or governmental authority, or if we believe such disclosure is necessary to protect our rights, property, or safety, or that of others.
3.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website before your personal information becomes subject to a different privacy policy.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Choices
You have the right to access, update, and correct your personal information held by us. You may also opt-out of receiving marketing communications from us by following the instructions provided in our communications. Please note that even if you opt-out of marketing communications, we may still send you non-promotional messages related to your loan application or our services.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated
Contacting Us
If you have any questions about this Privacy Policy or your dealings with us, please contact us at contact@dukeallenco.com